What was it like to transition from NYCHA to the PACT Program? From the beginning of the conversion, everyone was afraid to sign onto the PACT program—fear is… ‘Not knowing what to expect.’—a lot of the residents felt like, ‘We’re going to get put out. Where are we going to go? They are coming to take over.’ And it wasn’t any of those things. You still pay 30% of your income. We’ve been grandfathered in. Everything remains the same. When it came down to moving. You didn’t have to move outside your apartment… it was room by room, the people that they had on hand, the guys would come in with bags, and ‘Here, put your things here.’ And they would move it for you. What I do love about it is… Susan Camerata, when she came in, everything she said about it, she holds truth to her words. And she’s still very much involved with the people here at Betances. She’s always calling to check to make sure everything is okay.